Road & rail CONTACT DESK

CarMax

Customer Service Number

Reader reviews
TOLL-FREECOMPANY-PUBLISHED NUMBER

Customer Relations

1-800-519-1511
USMonday–Friday, 9 a.m.–8 p.m. ET

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

Company sourceSource reviewed

Toll-free in the listed region. Mobile airtime, international charges or company service fees may apply.

Go Air Company Desk is an independent directory, not CarMax customer service. The company handles its own calls and requests. We do not connect or transfer calls.

CHOOSE A CONTACT ROUTE

More phone numbers & online help

US

Car buying, selling and shopping

1-833-538-2913

Monday–Saturday, 9 a.m.–9 p.m.; Sunday, 11 a.m.–10 p.m. local time

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

Company sourceSource reviewed

A LITTLE PREPARATION HELPS

Before you get in touch

Looking for the right team at CarMax? The listing separates contact destinations for journeys, rentals and ground transportation. Use the company’s local service information for interruptions affecting a specific journey. Published contact arrangements can differ by country, department and purchase channel.

Suggest a contact correction
  1. For property left behind, follow the operator’s lost-item process for that location.
  2. Ask the operator to explain any proposed change and its price before confirming it.
  3. Use the company’s local service information for interruptions affecting a specific journey.

FROM THE COMMUNITY

Reader reviews

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